TravIT Support Services

As will all QuickTrav applications in order to do a month-end you are required to do a backup and to the backup you need to log in as user SUP.

Backup procedure

Click Options->Month End->Month End Backup

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Once Backup is Complete – click Cancel

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Quick Software have added a number of flags to profile/categorise contacts / travelers and to provide for detailed reporting. The flags are very flexible, being table driven, which allows you to profile according to your Agency requirements.

To add to the flags, select Setup-> Contacts-> General Flags, Capacities or Interests

• Interests Self explanatory, see example below
• Flags – This is a general field that can be used for any purpose suitable to your organization.

To add to the above mentioned tables, click on ‘New’ to add, ‘code’ can be alpha or numeric or a mix of both

There is a little known function of the QuickTrav Query Module which creates DBF’s (Excel Sheets) whenever a statement is generated.Generate your statement as normal
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Click Email

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Before you click Send add the following (separate each attachment with a “;” (semi-colon)

;X:\quick\LesediJ\Query\Dumpdbf\Statement A06001 2007-08.DBF; X:\quick\LesediJ\Query\Dumpdbf\Statement A06001 2007-08.DBF

<Full Path>\DumpDBF\<FileName>

You are then left with 3 attachments

c:\documents and settings\ricksong\local settings\temp\Statement A06001-A06002 2007-07.pdf;
X:\quick\LesediJ\Query\Dumpdbf\Statement A06002 2007-08.DBF;
X:\quick\LesediJ\Query\Dumpdbf\Statement A06001 2007-08.DBF

Click Send
Your received email should look like below
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… Continued

• Published Fares applies SYSTEM wide.
• The Force Published Fares flag applies system wide to ALL debtor or Leisure accounts
• There is a single Published Fare table which applies to the entire system.
• It is important to keep this table updated when fares increase to get correct figures and reports.
• The table can be “override” by the consultants accounting info
• Reason codes can apply to any route/fare
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There seems to be a lot of confusion about Published and Benchmark fares, below I hope to explain it.

Published/Benchmarks fare savings will appear on each air ticket invoice and an itemized report reflecting the total savings per client, for a specified period. Many Agents using ‘published/benchmark fare savings’, send a monthly ‘savings’ report with the client’s statement, a very useful marketing tool.

First off lets start out by defining the difference what are Benchmark and Published Fares

Published Fares
This should be the most expensive fare on the airline for that class and route.
The system then calculates the difference between the ISSUED fare and the Published Fare.

Example
Jnb/Cpt/Jnb on SAA issued value = R2000
Jnb/Cpt/Jnb published fare value =R2500
Client Savings = R500

Read more about Published fares here

Benchmark Fares
This is a fare set by the CLIENT, the benchmark the consultant is required to meet.
It is common to set the Benchmark Fares to last years fares

Example
Jnb/Cpt/Jnb on SAA issued value = R2000
Jnb/Cpt/Jnb published fare value =R1500
Client Savings = R-500

Read more about Benchmark fares here

Go to Setup>Clients>Debtors:

Right click on the Code column and select Search:

Enter the desired Debtors code and make sure the “Exit if found?” is ticked, and click search:

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QuickTrav offers a method to export loaded tables from one QuickTrav module to another
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1) Goto setup > company > Published fares:

2) In this screen update the published fares:

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